Citrix Workspace vs the competition

You want to give employees the freedom to work from anywhere while strengthening security, cutting IT costs and meeting your business needs. Only Citrix Workspace—a market-leading digital workspace that integrates award-winning Citrix technologies—offers a single solution that enables IT to deliver secure access to apps, desktops and data from any device.

User experience and productivity

Citrix HDX vs. VMware BEAT: Compare spreadsheet experience

A digital workspace is all about ensuring a quality user experience, regardless of device, network, or location. If employees cannot easily access the apps and data they need, it can create many problems—not only will productivity and satisfaction suffer, but users will likely go around IT to get things done. Citrix has always focused on providing a great user experience and offers a variety of unique, user-centric capabilities.

Citrix Workspace is the industry-first solution offering the integration of Windows, Linux, Web, SaaS and mobile applications in a unified and simple-to-use interface. Unlike our competitors, Citrix Workspace provides access to any application on any platform. In addition, it enables users to access the content they are working on. Recent files are presented right at the Citrix Workspace app landing page, but users also can easily browse corporate content repositories like Documentum, Exchange, and SharePoint, or even personal repositories, such as Google Drive and OneDrive.

All of this is presented in a user interface that is consistent and easy to use on any device, whether it’s macOS, Windows OS, Chromebook, iOS, or Android. Customers get a better user experience and broader choice of platforms, than anywhere else in the industry.

Citrix Workspace includes SecureMail, the industry-leading and feature-rich mobile productivity application. SecureMail provides users with everything they need to be productive in a single app with integrated mail, calendar and contacts, as well as seamless integrations with third party solutions, such as Slack. Also, users love its intuitive design and give SecureMail the highest ratings among enterprise-ready mobile productivity apps.

Citrix mobile productivity apps are the enterprise apps that provide deep integration with Office 365 on mobile devices (single security container). Together with Intune app protection, SecureMail works seamlessly with Office 365 apps, so end users can enjoy productivity enhancements like native integration and single-sign-on to corporate data for Intune-managed apps.

Employees need to collaborate with peers and partners, which usually involves exchange and co-editing of files. Citrix Workspace includes a variety of unique features to simplify this and make users more productive, while ensuring the data is secure. Within Citrix Workspace app, users can to securely share files or start file-centric workflows, such as reviews, approvals or even legally-binding eSignatures. When trying to open files, Citrix Workspace will automatically determine the best way—such as local app, virtualized app, or Office 365 Web—depending on client capabilities or security settings. This provides organizations with better user experience and productivity as well as simpler and faster collaboration between co-workers.

With Citrix Workspace, virtualized applications of all kinds perform well, regardless of what underlying network connection is being used. Users can work from wherever they want and Citrix HDX technology will make the magic happen. HDX is the most powerful and adaptive protocol which continuously analyzes the screen content it delivers as well as the network characteristics and optimizes itself, by switching seamlessly between codecs or caching of content from individual characters to full screens. In addition, HDX seamlessly integrates with Citrix SD-WAN to further reduce bandwidth consumption and increase the user density on virtual app and desktop systems. 

Security for users, apps, and data in any scenario

SmartAccess in action: Location-based app access

Security is central to almost all organizations and businesses today. Whether it is ensuring that customer data and IP is kept safe or needing to meet relevant regulations or comply with specific legal constraints, Citrix Workspace meets even the most stringent security requirements. This helps make spotting intruders or malicious behavior faster than ever before.

Only Citrix Workspace provides workspace-centric user behavior analytics (UBA), that covers all aspects of the digital workspace and uses advanced machine learning to translate user activities into a personal risk score in real time. This holistic approach, which ingests data from the network, virtual apps and desktops, Web/SaaS applications and user interactions with files, ensures that anomalous and potentially malicious behavior is detected almost instantly. Due to its close-loop approach, Citrix Analytics also has the unique capability to start activities to monitor individual users more closely or restrict user access, depending on the security guardrails the organization has configured. 

Citrix Workspace is the only digital workspace solution in the industry that includes protection against internet-bound security threats and helps stop the 90% of malware that enters the corporate IT environment via employee web browsing. It automatically determines the risk of websites using a state of the art URL reputation engine. This enables Citrix Workspace to either grant access, stop users from accessing, or redirect that request to a hosted secure browsing service that renders the website isolated from the corporate network. Only Citrix Workspace provides an integrated hardened browser, that can be controlled by means of fine-grained policy controls for Data Loss Prevention (e.g. apply watermark, prevent copy/paste/printing), which provides IT a secure way to deliver corporate Web/SaaS apps.

Citrix Workspace also provides a variety of unique security controls for apps and content, to enable organizations to ensure their data is safe, independent of how their users access it. For example, Citrix Workspace is the only solution in the industry, that can dynamically apply watermarks to Windows, Web and SaaS applications as well as files. Citrix Workspace can also prevent users from copying content to and from corporate owned Web/SaaS/Windows/Linux/Mobile apps as well as content to unsanctioned applications; it can record how users interact with their Windows applications, which is important for auditing; or dynamically hide applications or restrict certain functions based on the security posture of the user device. No other Workspace solution in the market can match this.

End-user adoption

Preparing your end users for adoption of a new technology is critical to ensuring project success and realizing a return on your Citrix investment. Varying levels of technical aptitude and requirements across an organization can make it difficult to effectively train end users and address their individual needs. Understanding this, we’ve created rollout best practices and end user adoption kits to ensure your organization recognizes the positive impact your Citrix solution will provide.  

Unified management and choice

Unified management and choice is imperative for IT, especially in a digital workspace context. Without it, organizations run the risk of simply moving existing desktop and app management challenges from the current platform into the new digital workspace without actually solving them. Citrix Workspace is designed with management efficiency in mind, offers a variety of unique management capabilities and provides the broadest choice of options.

Only Citrix provides a unified management experience for on-premises, cloud and hybrid virtual app and desktop environments. In contrast to our competition, who struggle with hybrid scenarios, Citrix Workspace allows for any scenario—you can start in the cloud and add on-premises resources later or start local and expand to the cloud whenever needed. This unified management experience spans all aspects of the modern digital workspace, ranging from apps and data, to devices, to configuring the network—all from within a single control plane. Citrix Workspace is the only solution in the market with this comprehensive approach.

Unlike other vendors in the market that lock you into proprietary infrastructure, Citrix allows you to choose your infrastructure or platform. Citrix Workspace is platform agnostic, which means you can choose the most cost-effective and appropriate infrastructure for your business. For virtual apps and desktops, choose your hypervisor, and select the hardware vendor and model that best fits your needs, or the public cloud you prefer. For files and folders, simply connect corporate content repositories, such as files shares, Documentum, Exchange, SharePoint and may others or even personal repositories, such as Google Drive and OneDrive, to provide users with a single pane of glass for all content access and related workflows.    

Managing a digital workspace with many moving parts, such as large fleets of virtual desktops or numerous virtual applications, can be challenging without the right management tools. Citrix Workspace offers industry-leading application and image management solutions, which enable agile management processes and ensure high operational efficiency. Citrix App Layering technologies have 99%+ application compatibility, significantly more than the closest competitor.

Citrix Workspace uniquely provides powerful reporting and trend analysis capabilities, along with predictive and proactive analytics tools, such as Session Probing, which can determine outages of services before users call the help desk. These solutions provide better admin experience and productivity, simplified troubleshooting, higher First Contact Resolution Rate (FCRR) and lower Time to Resolution (TTR), as well as better insights into overall performance/behavior of environment, than provided by competing offerings.

We want to be a data-driven city. We want to add new services. Citrix Workspace allows us to maximize our IT investments.
Kyle Edgeworth
Deputy CIO
City of Corona

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